By EventMobi • September 2026

Hey all, welcome to The Mixer. As we quickly move towards the fourth quarter and past the busy summer season, now is a good time to look at the mechanics of events.

One mechanic that’s drawing a lot of chatter these days? Lead capture. Everyone’s got a lanyard, which makes lead capture easier than ever … but some are drawn in by the intrigue of vibe coding.

What’s an event planner to do? This month’s issue has a few ideas.

Also in this issue:

🎯 Are sponsored sessions on-target?
🛜 Is event Wi-Fi safe?
🗜 How to prevent crowd crushes

Anyway, let’s get to it:

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💡 This month’s insights A Better Mousetrap?

The Hidden Costs of DIY Lead Capture

Vibe-coded lead capture tools might save cash-strapped exhibitors a little money, but the data-enrichment costs are too hard to ignore.

If you’re on the exhibit floor in a booth, lead capture is too often the name of the game.

It’s essential—but if you’re an exhibitor, it may be expensive. And that might leave you scrounging around for alternatives to the app-driven barcode scanner. In the past, this might have looked like a MacGyver contraption. But vibe coding has made this path surprisingly viable.

But is it the right way to go? Adam Parry, the cofounder of Event Tech Live, says that there’s a real risk that it disrupts how events function.

“The challenge and problem that’s creating for the show organizer is they’ve got a massive black hole in their data: their engagement data, their lead quality data, and who spoke to whom,” he says.

While there are plenty of reasons that vibe-coded lead capture might be a bad call (for one thing, the potential data risk caused by a lack of hardening), one of the biggest is its ripple effects. Parry suggests that decentralized lead capture can harm the conference’s personalization efforts.

What can event planners do to discourage these sorts of stealthy lead-capture endeavors? Parry suggests reworking how event organizers approach (and monetize) the technology.

“I think lead capture should be given to exhibitors and sponsors ubiquitously, not necessarily sold as an additional add-on to them participating at the event,” he says.

Curious about how the lead-capture landscape is changing? Read on:

🔎 Dive Deeper Acquire Some Leads

More insights on the art of lead capture:

» Want to learn more about the state of lead capture at events? Be sure to check out Parry’s article on the sector.

» Event tech as support system: Nancy Drapeau, the vice president of research for the Center for Exhibition Industry Research, argues that event tech is doing more these days to support business outcomes.

» The art of the perfect QR code: EventMobi’s Chrissy Gow breaks down the role QR codes play in keeping a smooth-running event going.

✨ Sponsored By EventMobi

Worried These Tools Are Costing You Revenue?

Exhibitors are scanning badges with AI apps that never touch your platform. Are you losing revenue without even knowing it? The next EventMobi Masterclass shows you the cost, as well as how to keep exhibitors working with you on the same platform.

📈 Big Stat

Sponsored Sessions: Not So Bad?

Your attendees might be more comfortable with sponsored sessions than you might guess.

84%

The percentage of attendees that are open to sponsor segments during an educational session at an event if transparently disclosed, according to a recent Freeman trends report. About 54% are neutral to the offering, while 30% are positive about them. One concern, however, how the presentation comes off: While two-thirds of respondents say they’re willing to check out a sponsored session, 61% believe that the final result is likely to feel like a sales pitch. (The secret is to make something that feels like it isn’t.)

🥣 In The Mix
This month in the Mixer, we’re keeping an eye on 🤖 AI and 🌧️ the weather.
Next month’s big question: How do you manage the inevitable (but frustrating) business expenses that come with event planning?
Wanna get mixed up in a trending news item? Be sure to shoot us an email at [email protected].
 
🤨 What’s a trend in incentive design you think is overrated?
“The pursuit of more: more luxury, more production, more spectacle, more Instagram moments. Attendees appreciate beautiful venues, but there’s a point where another celebrity performance doesn’t create meaningful impact. It can sometimes distract from the reason we’re there, which is recognizing achievement.” — Amy McCollum, vice president of Program Management at MetroConnections. Read more of McCollum’s insights on the EventMobi blog.
 
💰 A recent report from Microsoft recently raised the alarm about hotel Wi-Fi networks. How should event planners approach Wi-Fi security?
“Recent hotel Wi-Fi campaigns like ‘CaptiveCrunch’ exploit captive portals to deploy credentials-stealing malware. In our work engineering high-density Wi-Fi for major events, we see how easily attendees are targeted. Event planners must move beyond default hotel portals and demand secure, isolated SSIDs for their sessions. Options such as OpenRoaming also exist to provide a secured guest experience.” — François Vergès, owner at SemFio Networks, which specializes in Wi-Fi reliability at scale.
 
🎤 Some sectors, such as the medical field, have run into challenges with hallucination in AI-based voice transcription. Do you think it’s good enough for event planners to trust?
“For event planners or exhibitors, AI-based voice transcription can be useful, provided it's used as an aide-mémoire and promptly reviewed for accuracy and corrected while the human memory of the conversation is still fresh. Otherwise, I wouldn't use it; the cost of an occasional misunderstanding is too high. (Also, a quick, timely review helps to reinforce what was important in the conversation in your mind.)” — Adrian Segar, meetings designer & facilitator
📸 Spotted & Noted Free Event Inspo

(Giorgio Trovato/Unsplash)

Is it getting crowded in here? If you’re worried about the literal crush of people at your events, a situation that has at times turned tragic, new academic research might offer you some crowd-control strategies worth implementing.

Researchers at McGill University have found that dangerous crowd conditions are often not sudden, but gradual, with sustained physical contact creating heightened emotions, building pressure that can bubble over into crowd crushes or even “phantom” stampedes.

The good news is that event planners have a lot of room to optimize this, for example, in situations where there might be huge numbers of people trying to get in the door, by using phased entry strategies. Physical barriers and spacing control can also prove helpful in concert-style settings.

One other point that the researchers mention? Intervening in a crowd crush situation as it’s happening could actually make things worse, which is why organizers should focus instead on mitigating risk factors.

“In real incidents, rescue personnel often need to move against evacuation flows to reach dangerous areas, and these interactions may create new risks or affect crowd movement,” lead author Shanwei Liu explained in comments to Phys.org.

The researchers aim to dive into rescue and evacuation strategies next.

That’s where the event sector stands this month. Keep an eye on where we’re headed—and be sure to share this link with your favorite reader: